Terms of Use

1. Agreement to Terms

By accessing, browsing, or using Donate Car For Veterans (including our website, mobile application, and related services), you ("User" or "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of such modifications.

2. About Our Service

Donate Car For Veterans is an independent vehicle donation marketing service operated by Patriotic Hearts. Our service provides a convenient platform to connect vehicle donors with Patriotic Hearts's donation program.

Our role is to provide information about the vehicle donation process, help you complete your initial inquiry, and connect you with Patriotic Hearts's team. All donation processing, tax documentation, vehicle pickup coordination, and final sale or charitable use of the vehicle are handled directly by Patriotic Hearts.

3. Donation Process

The vehicle donation process through our platform works as follows:

1. You complete our online donation inquiry form with your vehicle and contact information
2. Your inquiry is forwarded to Patriotic Hearts's donation specialists
3. A specialist will contact you by phone to discuss your vehicle details, donation intent, and answer questions
4. If you decide to proceed, Patriotic Hearts arranges a convenient pickup time at no cost to you
5. Upon pickup, you will receive documentation for tax deduction purposes
6. The vehicle is either used in Patriotic Hearts's programs to support veterans or sold at auction, with proceeds supporting the organization's mission

Vehicle Requirements:

Acceptable vehicles for donation generally include cars, trucks, motorcycles, RVs, boats, and other vehicles in any condition—running or not. The vehicle must have a clear title or be subject to a lien that Patriotic Hearts can satisfy. Vehicles with outstanding loans, significant mechanical issues, or unclear ownership may require additional documentation or may not be eligible for donation. Patriotic Hearts will determine eligibility during the phone consultation.

4. Vehicle Ownership & Authority

By submitting a vehicle for donation, you represent, warrant, and certify that:

• You are the legal owner of the vehicle or have been granted written authority by the legal owner to donate the vehicle
• You have the full right and authority to transfer ownership and title of the vehicle to Patriotic Hearts
• The vehicle is not subject to any outstanding loans, liens, or encumbrances, except as disclosed to Patriotic Hearts
• You have the authority and will comply with all state, local, and federal laws regarding vehicle title transfer
• All information you provide is accurate, truthful, and complete to the best of your knowledge

You agree to cooperate fully with Patriotic Hearts in transferring title, providing necessary documentation, and completing any required paperwork. Failure to provide accurate ownership information or necessary title documentation may prevent your donation from being processed.

5. Tax Deductions

IMPORTANT: The following is general information only and NOT individual tax advice. Tax laws are complex and your specific tax situation is unique.

Donate Car For Veterans and Patriotic Hearts do not provide tax, accounting, or legal advice. You must consult with a qualified tax professional, accountant, or attorney regarding the tax deductibility of your vehicle donation. Tax deductibility depends on many factors including your tax filing status, income level, and the specific vehicle donation transaction.

General Information About Vehicle Donation Tax Deductions:

• Patriotic Hearts is a registered 501(c)(3) charitable organization, which means donations may be tax-deductible under Section 170 of the Internal Revenue Code
• The amount of your tax deduction is generally based on the fair market value of the vehicle at the time of donation, or the gross proceeds from the vehicle's sale, whichever is lower
• Tax deduction amounts are governed entirely by IRS rules and regulations, which are complex and subject to change
• If Patriotic Hearts sells the vehicle at auction, your deduction may be based on the actual sale price, not the vehicle's pre-donation value
• You are responsible for substantiating your tax deduction claim with proper documentation from Patriotic Hearts. IRS Form 1098-C will be provided for qualifying donations
• Overvaluing your vehicle donation or claiming inflated deductions is illegal tax fraud

You acknowledge that no one has promised you any specific tax deduction amount. Your actual deduction will depend on your unique tax situation, the vehicle's final disposition, and applicable IRS rules. We strongly recommend consulting a tax professional before claiming any vehicle donation deduction on your tax return.

6. No Guarantees

Except as expressly stated in these Terms, Donate Car For Veterans and Patriotic Hearts make no guarantees regarding:

• Any specific amount of tax deduction for your donation
• The specific timing of vehicle pickup (though we aim for convenience)
• The vehicle's resale value or final price at auction
• How the vehicle will ultimately be used (donation vs. sale)
• The timeliness of receiving tax documentation
• Receipt of any monetary benefit, tax refund, or financial advantage
• The success or failure of your donation application

Vehicle donations are processed on a case-by-case basis. Patriotic Hearts reserves the right to decline any vehicle donation that does not meet eligibility requirements or poses safety or logistical concerns.

7. Intellectual Property Rights

All content on Donate Car For Veterans, including but not limited to text, graphics, images, logos, icons, code, videos, and interactive features, is the exclusive property of Patriotic Hearts or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, read, and print content from our website for your personal, non-commercial use only. You may not reproduce, distribute, transmit, modify, adapt, or create derivative works of any content without our prior written permission. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

The Donate Car For Veterans name, logo, and all related trademarks and service marks are the property of Patriotic Hearts. All other trademarks referenced on our website are the property of their respective owners.

8. Acceptable Use & User Conduct

When using Donate Car For Veterans, you agree that you will not:

• Use our service for any illegal purpose or in violation of any applicable laws or regulations
• Provide false, misleading, or fraudulent information in your donation inquiry
• Harass, threaten, defame, or abuse any person or entity
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or any harmful code
• Impersonate another person or falsely represent your authority
• Engage in any form of fraud, scam, or deceptive practice
• Attempt to scrape, crawl, or automate access to our website
• Interfere with the normal operation of our services
• Violate the privacy or intellectual property rights of others
• Post spam, advertisements, or unsolicited content

We reserve the right to investigate and take legal action against anyone who violates these rules, including but not limited to terminating access, reporting to law enforcement, and pursuing civil and criminal remedies.

9. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the services will be uninterrupted, secure, timely, or error-free
• Warranties that any defects will be corrected
• Warranties regarding the accuracy, completeness, or reliability of any information

We make no warranty that our website will meet your expectations or be suitable for your specific needs. Your use of our services is at your own risk.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PATRIOTIC HEARTS OR DONATE CAR FOR VETERANS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

This limitation applies regardless of the cause or theory of liability, whether based on warranty, contract, tort, negligence, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Our total liability for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

Personal Items Left in Vehicles:

You are responsible for removing all personal belongings, including electronics, toll tags, EZ-Pass devices, GPS devices, license plates, and other items from your vehicle before pickup. We are not responsible for any personal items left inside the vehicle at the time of towing or thereafter. If you leave valuables or personal items in your vehicle, we cannot guarantee their safe return or recovery. Verify your state's requirements regarding license plate removal before donation.

11. Indemnification

You agree to defend, indemnify, and hold harmless Patriotic Hearts, Donate Car For Veterans, and their respective officers, directors, employees, agents, and contractors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of our website or services
• Your violation of these Terms or any applicable law
• Your vehicle donation, including any disputes regarding title, ownership, or liability
• Any false, incomplete, or misleading information you provided
• Your infringement of any third-party intellectual property rights
• Any injury, death, or property damage caused by the vehicle you donated

This indemnification obligation applies regardless of our negligence or fault.

12. Third-Party Links & External Content

Our website may contain links to third-party websites, advertisers, and resources that are not operated by us. We are not responsible for the content, accuracy, or practices of any third-party websites. Your access to and use of third-party websites are entirely at your own risk and are subject to their own terms and privacy policies.

Third-party links do not constitute an endorsement or recommendation by us. We have no control over third-party websites and do not monitor or verify their content. We are not liable for any damages, losses, or issues arising from your use of linked websites.

We encourage you to review the terms and privacy policies of any third-party website before providing any information.

13. Governing Law & Jurisdiction

These Terms and any dispute or claim arising from or relating to your use of Donate Car For Veterans or our services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

You irrevocably consent to the exclusive jurisdiction of the state and federal courts located in San Diego County, California for the resolution of any dispute. You waive any objection to venue in such courts and any claim that such courts are an inconvenient forum. For actions in any U.S. court, you expressly agree to submit to the jurisdiction of such court.

Some jurisdictions do not permit the exclusion of implied warranties or limitation of liability. If you reside in such a jurisdiction, some of the above disclaimers and limitations may not apply to you.

14. Modifications & Changes to Terms

We reserve the right to modify, update, or amend these Terms at any time without prior notice. Changes become effective when posted to our website. Your continued use of Donate Car For Veterans following the posting of changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any changes. If you object to any modifications, your sole remedy is to discontinue use of our services.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed or reformed to the minimum extent necessary to make it valid and enforceable. The remaining provisions shall remain in full force and effect.

The failure of either party to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it at a later time.

16. Contact Information & Support

If you have questions about these Terms of Use, our services, or need assistance, please contact us at:

For general inquiries about vehicle donations and our programs, please call our specialists at (833) 659-6436 or visit our website.